Heibaji Privacy Policy — Your Information Is Safe With Us
Protecting your privacy at heibaji is one of our top priorities. On this platform built for users in Bangladesh, we ensure that your personal information is used only for necessary purposes. Our policies are transparent, specific, and always safeguard your interests.
On this page you can learn what types of information are collected, how it is stored and protected, and what rights you have. We believe that the foundation of a trusted entertainment platform is complete transparency with its users. That is why our Privacy Policy is written in plain language so that anyone can easily understand it.
What Information Is Collected and Why
Identity & Contact Information
During account registration, we collect your name, mobile number, and email address. This information is used to verify your identity and ensure the security of your account. We never sell your information to third parties or share it without your permission. Your identity information will be used solely for operating the platform. You can request to update or delete your information at any time.
Device & Usage Information
When you use heibaji, we automatically collect information about your device type, operating system, and browser. This information helps us improve our service quality and resolve technical issues. We log your IP address, which is used solely for security purposes. We analyze session data to further improve the user experience. This information is not used to personally identify you.
Financial Transaction Information
Financial information required for deposits and withdrawals is collected solely to process transactions. We do not store your complete payment card details, and all financial transactions are conducted through encrypted channels. Your information is transmitted with the highest level of security across supported payment methods in Bangladesh. Transaction records are retained for a defined period to meet legal and regulatory requirements. If any suspicious transaction is detected, we will notify you immediately.
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience and remember your preferences. Cookies help keep your login session active and make the platform more personalized for you. You can control or disable cookies through your browser settings at any time, though some features may become limited as a result. We do not use any third-party advertising tracking cookies. To learn more about our cookie policy, FAQ View page.
Your Rights & Our Responsibilities
Every heibaji user has the right to maintain full control over their own information. We believe data protection is not just a legal obligation — it is also an ethical responsibility to our users. You have the right to view, correct, or request deletion of your personal information at any time.
Right to Access Information
You can view all information stored in your account at any time. We will provide a complete summary of your data within 30 days of your request. This process is completely free of charge and hassle-free.
Right to Correct Information
If any information in your account is incorrect or incomplete, you can have it corrected. Updates can be made directly from your profile settings, or you can request changes through our support team. Accurate information helps keep your account secure.
Right to Delete Information
Upon a request to close your account, we will delete all personal information beyond legal obligations within a specified timeframe. Once the process is complete, a confirmation message will be sent to you. We are always committed to protecting your privacy.
We use industry-standard encryption technology to protect your data, and our servers undergo regular security audits. In the event of a data breach, we will notify you and the relevant authorities within the legally required timeframe. Our staff may only access user data when necessary for their work and through a strict authorization process. Third-party service providers who work with us are also required to adhere to the same privacy standards. We will notify you in advance of any changes to the Privacy Policy.
Contact Us to Learn More or Get Support
If you have any questions about the Privacy Policy, our support team is always here for you. Visit our FAQ page, you will find answers to many common questions. For direct assistance, you can also log in and reach us via our live chat. If you'd like to become a new member, register now and enter the safe entertainment world of heibaji.